Empava
Empava 54" Alcove Soaking Walk-in Tub EMPV-54WIT09 | Right Drain
Empava 54" Alcove Soaking Walk-in Tub EMPV-54WIT09 | Right Drain
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Experience safe, accessible bathing with the Empava EMPV-54WIT09 54" Alcove Soaking Walk-in Tub. Designed with mobility and safety in mind, this walk-in tub features an ultra-low 3" threshold, dual handrails, and slip-resistant flooring for secure entry and exit. With an 84.5-gallon capacity and support for up to 440 lbs, this deep soaking tub provides therapeutic relaxation while prioritizing independence and safety.
Key Features
- Ultra-low 3" threshold for easy, safe entry and exit
- Deep soaking design with 84.5-gallon capacity
- Dual handrails for secure support
- Slip-resistant floor for enhanced safety
- Supports up to 440 lbs weight capacity
- Right drain configuration
- Alcove installation for space efficiency
- ADA-compliant accessible design
- 3-year manufacturer warranty
- Free curbside delivery
- Authorized dealer - genuine Empava product
Technical Specifications
Dimensions
- Length: 54.33"
- Width: 30.31"
- Height: 39.76"
- Weight: 176.37 lbs
- Door Threshold: 3" (ultra-low)
Capacity & Performance
- Water Capacity: 84.5 gallons
- Weight Capacity: Up to 440 lbs
- Tub Type: Soaking (no jets)
- Drain Location: Right side
Safety Features
- 3" low threshold for easy step-in
- Dual handrails for stability
- Slip-resistant textured floor
- Watertight door seal
- ADA-compliant design
Construction
- Installation Type: Alcove
- Material: Durable acrylic
- Door: Inward-opening with secure seal
- Finish: Easy-to-clean surface
What's Included
- Empava EMPV-54WIT09 walk-in soaking tub
- Dual handrails
- Slip-resistant floor
- 3-year manufacturer warranty
- Free curbside delivery
- Installation instructions
Benefits of Walk-in Tubs
- Safe, independent bathing for seniors and those with mobility challenges
- Reduces fall risk with low threshold and handrails
- Maintains dignity and independence
- Deep soaking for therapeutic relaxation
- Peace of mind for family members
Perfect For
- Seniors and elderly individuals
- Those with limited mobility or balance issues
- Post-surgery recovery and rehabilitation
- Aging-in-place bathroom modifications
- Anyone seeking safer bathing solutions
- Alcove bathroom spaces
Why Choose a Soaking Walk-in Tub?
This soaking model provides deep, therapeutic bathing without the complexity of jets. It's ideal for those who want safe accessibility and relaxing soaks without hydrotherapy features, offering a simpler, more affordable walk-in tub solution.
Model: EMPV-54WIT09
Brand: Empava
Type: Alcove Soaking Walk-in Tub
Authorized Dealer - Genuine product with full warranty support
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Warranty policy
Warranty policy
Our warranty coverage varies by product category and manufacturer. All products sold through Marterra Elements are covered by the manufacturer's warranty as specified below.
Product-Specific Warranty Terms
Outdoor Showers & Saunas (SaunaLife)
- Structural Components: 3-year limited warranty on wood construction and structural integrity
- Hardware & Fixtures: 2-year warranty on stainless steel components, heaters, and fixtures
- Electrical Components: 1-year warranty on control systems and electrical parts
Official Warranty Information – SaunaLife
Hot Tubs & Spas (Empava, SaunaLife)
- Shell & Structure: 3-year limited warranty on acrylic shells and structural components
- Plumbing & Jets: 2-year warranty on pumps, jets, and plumbing systems
- Heaters & Controls: 2-year warranty on heating elements and control systems
- Cabinet & Cover: 1-year warranty on exterior cabinets and insulated covers
Official Warranty Information – SaunaLife
Official Warranty Information – Empava
Cold Plunge Tubs (Revive Plunge)
- Tub & Structure: 1-year comprehensive warranty
- Chiller Units: 1-year warranty on compressor and cooling systems
- Filtration Systems: 1-year warranty on pumps and filtration components
- Inflatable Models: 1-year warranty on materials and seams
Official Warranty Information – Revive Plunge
Infrared Saunas (Wizzisauna)
- Wood Structure: 3-year limited warranty
- Heating Panels: 5-year warranty on carbon-crystal heating elements
- Electronics: 1-year warranty on control panels and Bluetooth systems
Official Warranty Information – Wizzisauna
Compression Therapy Systems (Rapid Reboot)
- Control Units: 2-year warranty on CLASSIC and REGEN units
- Attachments: 2-year warranty on boots, hips, and arm attachments
- Accessories: 1-year warranty on thermal therapy sleeves
Official Warranty Information – Rapid Reboot
Fitness Equipment (OxeFit)
- Frame & Structure: Varies by model (see product specifications)
- Electronics & AI Systems: 1-year warranty
- Accessories: 1-year warranty
Official Warranty Information – OxeFit
Wellness Technology (Airvida)
- Red Light Therapy Beds: Varies by model (see product specifications)
- Hyperbaric Chambers: Varies by model (see product specifications)
- Hydrogen Systems: Varies by model (see product specifications)
1 year official warranty for all Airvida products and elements.
Pizza Ovens (Empava)
- Structure: 2-year warranty on oven body and construction
- Heating Elements: 2-year warranty on burners and heating systems
Official Warranty Information – Empava
What's Covered
Our warranty covers:
- Manufacturing defects in materials and workmanship
- Structural failures under normal use
- Malfunctioning components during the warranty period
- Parts replacement for defective components
What's Not Covered
The warranty does not cover:
- Normal wear and tear
- Damage from improper installation or use
- Damage from neglect, abuse, or misuse
- Damage from natural disasters, accidents, or acts of God
- Cosmetic damage that doesn't affect functionality
- Products modified or repaired by unauthorized technicians
- Damage from improper maintenance or cleaning
- Commercial use (unless specified as commercial-grade)
- Shipping damage (must be reported within 48 hours of delivery)
Warranty Claim Process
Step 1: Contact Us
- Email: support@marterraelements.com
- Include your order number, product name, and photos/videos of the issue
- Describe the problem in detail
Step 2: Evaluation
- Our team will review your claim within 2-3 business days
- We may request additional information or photos
Step 3: Resolution
- Repair: We'll provide replacement parts and instructions
- Replace: We'll ship a replacement unit if repair isn't feasible
- Refund: In rare cases, we may offer a refund (subject to approval)
Step 4: Return (if required)
- We'll provide a prepaid shipping label for warranty returns
- Pack the item securely in original packaging when possible
Installation & Maintenance Requirements
To maintain warranty coverage:
- Follow all installation instructions provided
- Use only authorized installers for products requiring professional installation
- Perform regular maintenance as specified in product manuals
- Use only approved cleaning products and methods
- Keep records of maintenance and service
Extended Warranty Options
Extended warranty coverage may be available for select products. Contact us for details on extended protection plans.
Manufacturer Direct Warranties
Some products are covered directly by the manufacturer. In these cases:
- Marterra Elements will facilitate the warranty claim process
- You may be directed to contact the manufacturer directly
- We'll assist with coordination and follow-up
Shipping & Handling
- Warranty Repairs: We cover shipping costs for warranty-approved repairs
- Non-Warranty Issues: Customer is responsible for shipping costs
- Curbside Delivery: Most products include free curbside delivery
- White Glove Service: Available for purchase on select items
Customer Satisfaction Guarantee
In addition to manufacturer warranties, Marterra Elements offers:
- 30-day satisfaction guarantee on select products
- Expert customer support throughout your ownership
- Access to installation guides and maintenance resources
- Dedicated support team for troubleshooting
Contact Information
Marterra Elements Customer Support
- Website: www.marterraelements.com
- Email: support@marterraelements.com
- Phone: +1 (844) 840-0414
- Hours: Monday-Friday, 8 AM - 4 PM EST
Important Notes
- Warranty terms begin from the date of purchase
- Original proof of purchase required for all warranty claims
- Warranty is non-transferable and applies to original purchaser only
- Some products may have different warranty terms - refer to product-specific documentation
- This warranty gives you specific legal rights, and you may have other rights which vary by state/province
Shipping & Refund
Shipping & Refund
Shipping Policy
We offer multiple shipping options depending on the product type, brand, supplier, and delivery location. In certain cases, products are fulfilled and shipped directly from our authorized suppliers or fulfillment partners.
All available shipping methods, costs, and estimated delivery timelines are clearly displayed at checkout before payment is completed. Read more about Shipping Policy.
Return Eligibility
Customers in the United States may request a return within 30 days of delivery, subject to the conditions outlined below.
To be eligible for a return:
- Items must be unused, undamaged, and in original condition
- Original packaging, labels, and included accessories must be intact
- Proof of purchase is required
Return eligibility may vary depending on the product type and supplier. Read more about Return and Refund
