• Hot tub on a wooden deck in a garden setting with a house in the background
  • Hot tub with gray exterior and white interior on a white background
  • Outdoor hot tub in a backyard with a house and deck in the background
  • Hot tub with blue LED lights on a white background
  • Top view of a hot tub with visible jets and control panel on a white background
  • Hot tub interior with control panel and jets on a white background
  • Top view of a white hot tub with multiple jets on a white background
  • Hot tub control panel with brand logo on a wooden deck
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Empava

Empava - Luxury Freestanding 5-Person Square Outdoor Hot Tub

Empava - Luxury Freestanding 5-Person Square Outdoor Hot Tub

$12,699.00 USD
$13,057.00 USD $12,699.00 USD
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Shipping calculated at checkout.

✔️ Authorized dealer

Model: EMPV-SPA3528 — 86.61" L x 86.61" W x 34.25" H

Bring Your Social Circle Home

Spacious 5-person model
This large hot tub comfortably accommodates up to five people with generous 87" x 87" x 34.65" dimensions. Perfect for family gatherings or casual get-togethers with friends, it allows shared relaxation, conversations, and quality time without leaving home.
Recommended Number of People: 1–5
Capacity: 387 gallons

Full-Body Comfort for Everyone

Targeted hydro-massage zones
The increased number of jets provides full-body comfort, with each seating area offering a unique hydro-massage profile. This eases tension and delivers a soothing experience from head to toe.
Bath Therapy Type: Whirlpool
Massage System: Yes
Number of Jets: 41


Bluetooth Audio + Chromatherapy

Set the mood with sound and light
Built-in Bluetooth audio and 14 ambient LED lights create a personalized nighttime retreat. Play music and enjoy dynamic lighting to match a calm or lively atmosphere.
Tub/Shower Features: Massage Spa, Bluetooth Music, Waterfall, Fountain, Insulation, 16 LED Lights
Empava SPA3528 5-Person LED Luxury Hydromassage Outdoor Hot Tub-4 SPA3528 5-Person LED Luxury Hydromassage Outdoor Hot Tub-5 SPA3528 5-Person LED Luxury Hydromassage Outdoor Hot Tub-6

Year-Round Warmth

Constant heating + durable Lucite construction
High-quality Lucite construction and constant-heat technology ensure long-term outdoor performance and excellent insulation. The energy-efficient motor maintains water temperature without excessive power use, making it ideal for year-round outdoor enjoyment.
Thermostatic System: Yes
Primary Material: Acrylic
Installation Type: Freestanding
Antimicrobial: Yes

Additional Specifications

Overall Size: 86.61" L x 86.61" W x 34.25" H
Overall Product Weight: 855.39 lb
Soaking Depth: 31.1" (top to bottom)
Drain Location: Skirt outer lower part
Finish: Cloud Gray
Warranty: 3 Years

Manuals:
Dimensions
Outdoor SPA Control Sytem Tech Book
SPA Installation and Directions of Use

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More information:

Estimated Shipping Time

You can typically expect your items to arrive within 4-7 business days, depending on your location and product availability.

Returns & Refunds

At Marterra Elements, your satisfaction is at the heart of everything we do.

If something isn’t quite right, we’re here to make it right — simply and fairly.

Contact Us

Our Customer Care team is happy to assist you.

📧 Email: support@marterraelements.com

📞 Phone: +1 (844) 840-0414

🕘 Hours: Monday–Friday, 9 AM – 5 PM EST

Return Eligibility

You may return your purchase within 30 days of receiving it if it meets the following conditions:

  • The item is unused, undamaged, and in its original packaging.
  • All labels and tags are intact.
  • Proof of purchase (order confirmation or receipt) is provided.

To initiate a return, simply email us with your order number and reason for return.

Once reviewed, we’ll share next steps and, if needed, a Return Authorization Number.

Return Shipping

  • Please ship your return within 7 days of receiving authorization.
  • Use a trackable carrier (USPS, UPS, or FedEx).
  • Keep your tracking information until your return is confirmed.
  • Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

Refunds

  • Refunds are issued to your original payment method once the item passes inspection.
  • Please allow 5–7 business days for processing, plus additional time for your bank to post the funds.
  • Partial refunds may apply if items are returned beyond 30 days or not in original condition.

Special Situations

  • Change of Mind: Returns accepted within 30 days with a 20% restocking fee.
  • Damaged or Defective Items: Contact us within 7 days of delivery with photos or videos. We’ll arrange a replacement or full refund, including shipping.
  • Incorrect Product Received: Notify us immediately — we’ll send a prepaid label and ship the correct item at no cost.
  • Order Not Delivered: If your order doesn’t arrive within the estimated timeframe, we’ll investigate with the carrier and offer a replacement or refund.

Cancellations

  • Cancel within 24 hours of placing your order for a full refund.
  • After shipment, please follow the standard return process.

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Custom or personalized items
  • Perishable goods
  • Intimate or sanitary products (unless unopened)
  • Gift cards or digital downloads

Exchanges

We’re happy to replace defective, damaged, or incorrect products at no additional cost.

Please email support@marterraelements.com with your order number and photos (if applicable).

Note:

This policy does not affect your statutory consumer rights under applicable U.S. law.