Payment Options
Effective Date: October 31, 2025
1. Introduction
At Marterra Elements LLC, your security and convenience are our top priorities. We offer a variety of secure and easy-to-use payment methods that comply with applicable U.S. laws and regulations.
2. Accepted Payment Methods
Credit and Debit Cards: We accept Visa, MasterCard, American Express, Discover, and Diners Club.
Express Checkout Options: Apple Pay, Google Pay, and Shop Pay.
How it Works:
Select your preferred payment method at checkout.
Enter the required payment details securely.
Payments are processed through encrypted gateways.
Once approved, you will receive an order confirmation via email.
3. Security and Data Protection
All transactions are encrypted and processed using industry-standard security measures.
Our payment processors comply with PCI-DSS standards.
Our website uses SSL encryption to protect your personal and financial information.
4. Customer Support
For payment-related questions or issues, contact our customer service team:
Email: support@marterraelements.com
Hours: Monday–Friday, 8:00 AM – 4:00 PM EST
5. Payment Confirmation
After completing your payment, you will receive an order confirmation and a digital receipt.
If you do not receive confirmation within 1 hour, check your spam folder or contact our support team.
6. Currency
All transactions are processed in U.S. Dollars (USD). Currency conversion fees may apply if your bank account is in a different currency.
7. Fraud Prevention
We may perform verification checks and request additional information before accepting an order.
Orders suspected of fraud or unauthorized activity may be canceled.
8. Changes to Payment Options
We reserve the right to add or remove payment methods at any time. Updates will be posted on this page.
9. Terms and Conditions
By completing a purchase with Marterra Elements LLC, you agree to our Terms of Service and Return and Refund Policy.
Company Name: Marterra Elements LLC
Email: support@marterraelements.com
Website: www.marterraelements.com